TY  - BOOK
AU  - Broh Robert A.
TI  - Managing Quality for Higher Profits: : A Guide for Business Executives and Quality Managers 
SN  - 0070079757
U1  - 658.5 
PY  - 1982///
CY  - New York
PB  - McGraw-Hill
N1  - Quality Expressed in Dollars and Cents -- Management  Responsibilities -- The Bottom Line -- The Service Industries
ER  -